jasadomino Platform Privacy Notice
This page describes what we collect when you use jasadomino and how we keep that data protected. Our privacy policy covers account holders in supported jurisdictions where our services are available under applicable law. We collect personal information only to operate your account, process payments, and provide customer support across our platform.
We at jasadomino take data protection seriously. When you register, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or contact our support team, we handle your information according to established security standards. This notice explains what data we collect, how we use it, who may access it, and what rights you hold over your own information.
Our privacy practices apply to all access methods—mobile app, web browser, tablet—and across all services on jasadomino, including sportsbook betting, live-dealer tables, and slot games. If you have questions about our privacy handling, contact our support team via in-app chat or email.
What Data We Collect on jasadomino
We collect information in three main categories. First, registration data: email address, phone number, username, password (hashed), and account preferences. Second, identity documents: government ID photos and proof of address, required during our Know Your Customer (KYC) verification process before your first withdrawal. Third, transactional data: deposit amounts, withdrawal requests, bet history, and game activity logged to your account.
We also collect technical information: your IP address, device type, browser version, and session timestamps. This data helps us detect fraud, troubleshoot technical issues, and understand platform performance. We do not sell this information to advertisers or data brokers.
Payment information is handled by our payment processors. When you deposit via DANA, e-wallet, mobile banking, or local payment, those payment providers collect card or wallet data directly—we receive only confirmation of your deposit and your chosen payment method for future reference. For bank transfers to online payment, e-wallet, mobile banking, or local payment virtual accounts, we receive the transfer confirmation and your bank name; we do not store your full bank account number.
How We Use Your Information
We use your data to operate jasadomino. Your email and phone number enable account registration, password recovery, and deposit confirmations. Your identity documents verify your age and residence, a requirement before withdrawals. Your betting and transaction history is maintained so you can review your account at any time and dispute any transactions you do not recognize.
We use technical data (IP address, device type) to detect suspicious activity—multiple login attempts, unusual withdrawal patterns, account takeovers. This protects both your account and our payment channels. We may temporarily restrict access if we detect anomalies, and we will contact you via email or phone to confirm it is you.
We do not use your information for marketing purposes unless you explicitly opt in. We do not share your betting history or Liga 1 football preferences with third parties for profiling. Your account data remains between you and jasadomino, accessible to our support team only when you request assistance.
Key data handling principles on jasadomino
- We collect only data necessary to operate your account and comply with regulation
- Payment information is processed by third-party providers; we retain only deposit confirmations
- Identity documents are encrypted and kept only as long as needed for compliance
- Your betting history and account activity are private and not shared with advertisers
- We use technical data solely for fraud detection and platform troubleshooting
Third-Party Processors and Data Location
We at jasadomino use third-party services to deliver our platform. Payment processors (online payment, e-wallet, mobile banking, local payment partners, and our bank partners) receive your payment information directly. Our cloud hosting provider stores encrypted account data. Our email service handles password-reset and verification messages. Each processor is bound by confidentiality agreements and must comply with applicable data protection standards.
Our servers may be located outside Indonesia. When your data travels between our platform and these services, we use SSL encryption. This means data in transit is scrambled and cannot be read by intermediaries. Your password is hashed on our servers, so even our staff cannot see it in plaintext.
We do not transfer personal data to countries without adequate data protection unless you explicitly consent. If we must transfer data for technical or legal reasons, we inform you beforehand.
Your Rights and Account Access
You have the right to access your account data at any time. Log into jasadomino and review your registration information, betting history, deposit and withdrawal records, and any verification documents we hold. You may update your email, phone number, or password through Account Settings.
You have the right to request deletion of your account and associated data, subject to legal retention requirements. If you ask us to delete your jasadomino account, we will remove your personal information except transaction records required for tax or fraud compliance—typically retained for several years. We will confirm deletion within a reasonable timeframe.
You may request a copy of all data we hold about you. Contact our support team via email or in-app chat with your request, and we will provide a data export within a reasonable period.
You have the right to withdraw consent for marketing communications. We do not send unsolicited emails about promotions; if you receive any, you can opt out immediately by contacting support.
Cookies and Tracking
Our platform uses cookies to maintain your login session and remember your preferences (language, theme). These cookies are essential for jasadomino to function—without them, you would need to log in every time you refresh the page. We do not use cookies to track your behaviour across other websites.
You may disable cookies in your browser settings, but this may affect platform functionality. We respect Do Not Track signals from your browser, and we do not track you across third-party sites.
Contact Us About Privacy
If you have questions about how we handle your data, believe we have misused your information, or wish to exercise your rights, contact our support team. We are available via in-app chat and email. We will respond to privacy inquiries within a reasonable timeframe and take any concerns seriously.
Our privacy practices may evolve as our platform grows. If we make material changes to this notice, we will inform you via email and display a notice on jasadomino before the changes take effect. Your continued use of the platform after such notice constitutes your acceptance of the updated policy.
Jurisdiction and Applicability
Our services are available only where local law permits. This privacy policy applies to users in supported jurisdictions. We comply with applicable data protection regulations in the regions where we operate, including Indonesia. Users in Jakarta, Surabaya, Bandung, Medan, and other regions agree to our privacy practices when they create a jasadomino account.
We are not responsible for privacy practices of third-party payment providers or cloud services we use. We encourage you to review their privacy notices as well. If local law imposes stricter data-protection requirements than our policy, those stricter requirements take precedence.
This privacy notice was last updated and is subject to change. We encourage users to review it periodically. If you disagree with our practices, you may request account deletion at any time by contacting support.